Outsourcing Revisited

Wired 12.02: The New Face of the Silicon Age
How India became the capital of the computing revolution? Interesting article. Particularly the under mentioned paragraph,

And therein lies the opportunity for Americans. It’s inevitable that certain things – fabrication, maintenance, testing, upgrades, and other routine knowledge work – will be done overseas. But that leaves plenty for us to do. After all, before these Indian programmers have something to fabricate, maintain, test, or upgrade, that something first must be imagined and invented. And these creations must be explained to customers and marketed to suppliers and entered into the swirl of commerce in a fashion that people notice, all of which require aptitudes that are more difficult to outsource – imagination, empathy, and the ability to forge relationships. After a week in India, it seems clear that the white-collar jobs with any lasting potential in the US won’t be classically high tech. Instead, they’ll be high concept and high touch

Next wave in India will be “high concept and high touch”, and it is not very far off. I had an opportunity of interacting with some engineers and managers in Bangalore who are working hard to deliver new products and services. Whether the companies that are presently delivering software services will achieve this or some other companies will achieve this goal remains to be seen.

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